Click each step to see the action. You can also click the picture or use the arrow keys.

  • Resetting your modem to its original factory settings might be necessary when your modem does not appear to be working properly. Resetting the modem will erase all personalized settings.
  • 1. Turn off the power to your modem by pressing the Power button.
  • 2.

    Turn the power back on to your router by pressing the Power button.

  • 3.

    Wait for the router to power on and the boot sequence to complete in full. This will be indicated by either a red or green Status light.

  • 4. Once the boot sequence has finished, insert a straightened paper clip in to the Reset Hole on your router.
  • 5. Hold the paper clip in the Reset Hole for 10 seconds.
  • 6. The factory reset of your router will begin, remove the paper clip.