Click each step to see the action. You can also click the picture or use the arrow keys.

  • Wait until the Broadband start date before setting up the Router, and be aware that sometimes Broadband is only activated in the evening of the start date.
  • 1.

    In the box you will find your Router, the Power Supply with UK adapter, 1 x Instruction booklet, 1 x Wi-Fi Keep Me Card, 1 x Broadband (DSL) cable (grey connectors) and 1 x Ethernet network cable (yellow connectors).

  • 2.

    Position the router making sure it’s up off the floor and as in the open as possible.

    For more information see the Positioning your router topic.
  • 3. Assemble the router's plug. Make sure the two parts are correctly in line this will allow the two parts to slide together.
    If assembled correctly you should here a click as the plug fits together.
  • 4. Turn over one part of the plug and line up the slots. Then slide the two parts of the plug together and connect to the mains power.
  • 5. Connect to the mains power.
  • 6.

    Connect the other end of the power supply to the router.

  • 7. Plug the Broadband (DSL) cable (grey connectors) into the DSL port (grey) on the back of the router
  • 8. If the BT wall socket has both broadband & telephone ports then plug the other end of the Broadband (DSL) cable (grey connectors) into the broadband port otherwise skip this step and use a Filter.
  • 9. If the BT wall socket has no broadband port, plug the telephone connector end of a Filter into the BT wall socket.
  • 10. Connect the other end of the Broadband (DSL) cable (grey connectors) into the Modem port of the Filter.
  • 11. Switch on the Router by pressing the On/Off power switch on the back. The LED lights will flash whilst the broadband is activating.
  • 12. Wait for the Statusstatus inline w, Broadbandbb inline w and Internetwww inline w lights on router to turn green.
    If it stays red for more than 10 mins it means the internet is not connected — check the broadband activation date and if it has passed then switch off the router for 3 mins and turn it back on again.