Click each step to see the action. You can also click the picture or use the arrow keys.

  • Wait until the Broadband start date before setting up the Router, and be aware that sometimes Broadband is only activated in the evening of the start date.
  • 1. This guide shows installation of Non-full fibre broadband, using an standard BT Master Socket. If you are connecting via a ONT (Optical Network Terminal) please see the Router Quick Setup (Full Fibre) topic.
  • 2.

    In the box you will find your Router, the Power Supply with UK adapter, 1 x Instruction booklet, 1 x Wi-Fi Keep Me Card, 1 x Broadband (DSL) cable (grey connectors), 1 x Ethernet network cable (yellow connectors) and 1 x Phone adapter cable.

  • 3.

    Position the router making sure it’s up off the floor and as in the open as possible.

    For more information see the Positioning your router topic.
  • 4. Assemble the router's plug. Make sure the two parts are correctly in line this will allow the two parts to slide together.
    If assembled correctly you should here a click as the plug fits together.
  • 5. Turn over one part of the plug and line up the slots. Then slide the two parts of the plug together and connect to the mains power.
  • 6. Connect to the mains power.
  • 7.

    Connect the other end of the power supply to the router.

  • 8. Plug the Broadband (DSL) cable (grey connectors) into the DSL port (grey) on the back of the router
  • 9. If the BT wall socket has both broadband & telephone ports then plug the other end of the Broadband (DSL) cable (grey connectors) into the broadband port otherwise skip this step and use a Filter.
  • 10. If the BT wall socket has no broadband port, plug the telephone connector end of a Filter into the BT wall socket.
  • 11. Connect the other end of the Broadband (DSL) cable (grey connectors) into the Modem port of the Filter.
  • 12. Switch on the Router by pressing the On/Off power switch on the back. The LED lights will flash whilst the broadband is activating.
  • 13. Wait for the Statusstatus inline, Broadbandbb inline and Internetwww inline lights on router to turn green.
    If it stays red for more than 10 mins it means the internet is not connected — check the broadband activation date and if it has passed then switch off the router for 3 mins and turn it back on again.